Empowering healthcare innovation from Manila

Lyric Manila is a vital hub in our global mission—driving healthcare technology with precision, agility, and impact.

Where tech meets care

Our Manila team anchors excellence across medical content, IT infrastructure, and service delivery. From advancing payment accuracy and clinical coding, to ensuring seamless systems support and end-user experience, these roles collaborate across borders to power intelligent platforms, elevate operational reliability, and deliver transformative outcomes from our clients.

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What’s it like working at Lyric Philippines?

At our office in Manila, employees are part of a globally connected, purpose-driven team that empowers healthcare innovation through tehcnology and service excellence. Whether you’re advancing clinical content accuracy, supporting enterprise IT systems, or delivering frontline technical support, your work directly contributes to smarter, faster, and more reliable healthcare solutions.

Our team thrives on:

This is as workplace where talent meets impact, and every role contributes to transforming healthcare through technology.

High Engagement

Teams are empowered to take ownership, solve complex challenges, and continuously grow in their roles.

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Technical Excellence

From service desk analysts to systems administrators, Manila’s IT professionals uphold the reliability and security of Lyric’s infrastructure.

Clinical Innovation

Medical content analysts and payment accuracy advisors drive precision in claims processing, working closely with U.S.-based clients and clinical teams.

Global Collaboration

Seamless coordination with colleagues across time zones ensures unified progress on shared goals—from platform development to AI-powered claims accuracy.

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Innovation by Design. Integration by Culture.

At Lyric, innovation isn’t location‑based—it’s culture‑driven.

Our core values—Teamwork, Honesty & Respect, Inventiveness, Execution, and Customer Value—ensure that engineers, regardless of geography, feel ownership, agency, and impact.

Manila-based team members do not work in isolation. They are embedded in cross-functional workflows that span our global offices, helping to ensure that clinical content, IT infrastructure, and service delivery are in sync.

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Benefits

At Lyric Manila, care goes beyond work

We believe that taking care of our people is key to delivering meaningful impact. Our benefits are designed to support your health, well-being, and future so you can thrive both personally and professionally.

Comprehensive Health Insurance

Coverage for employees and eligible dependents (paid by the company up to three dependents), ensuring peace of mind for you and your family.

Retirement Benefit Plan

Invest in your future with a structured plan that helps you build long-term financial security.

Medical Reimbursement

Support for out-of-pocket medical expenses to help you stay healthy and productive.

Life and Accident Insurance

Protection that provides financial support in unforeseen circumstances.

Lyric is an Equal Opportunity Employer that strives to create an inclusive environment, empower employees and embrace collaborative success

Generous Paid Time Off

Recharge and refresh with ample leave days for rest, personal time, and life’s important moments.

Employee Assistance Program

Confidential support for mental health, personal challenges, and wellness because your well-being matters.

Your questions, answered.

  • Lyric’s Manila office plays a critical role in delivering healthcare technology and IT support services across the organization. The team is composed of specialized professionals who contribute to both clinical content innovation and technical infrastructure excellence.

  • Lyric Manila operates on a shift-based schedule, with most roles aligned to evening or night shifts to support our global teams and clients. While this means working outside traditional daytime hours, it also offers unique advantages like working closely with international colleagues, contributing to real-time impact across borders. You’ll also be exposed to global operations and cross-functional teams.

  • Yes—work arrangements at Lyric Manila vary depending on the role. We offer a mix of remote, hybrid, and onsite setups to best support our teams and business needs:

    Remote: Some roles are fully remote, allowing you to work from the comfort of your home.

    Hybrid: Other roles follow a hybrid schedule, combining office collaboration with remote flexibility.

    Onsite: Certain positions require onsite presence, but often with compressed work weeks or hybrid options to support work-life balance.

  • Lyric Manila is proud to have a consistently low attrition rate, reflecting our strong culture of engagement, purpose, and support. Our teams stay because they feel valued, empowered, and connected—both locally and globally. With meaningful work, collaborative leadership, and competitive benefits, Lyric Manila offers a workplace where people grow and thrive for the long term.

  • Lyric Manila is located on the 15th floor of GSC Corporate Tower, Bonifacio Global City (BGC), Taguig City, Philippines—a premier business district known for its modern infrastructure, vibrant community, and accessibility. The office is surrounded by restaurants, coffee shops, and retail centers, offering a dynamic and inspiring environment for work and collaboration.

Explore Our Open Roles

Help Us Build the Future.

Our teams are growing—and we’d love to connect. This is where healthcare tech gets reinvented. Bring your ideas, drive change, and build with the tools that move an industry forward—only at Lyric.