Lyric Philippines

Our teams in the Philippines work across medical content, IT infrastructure, shared services, and service delivery. That means advancing healthcare decision intelligence and clinical coding, supporting finance and operations, and keeping systems and end-user experiences running smoothly.

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What is it like to work at Lyric Philippines?

In BGC, Taguig, you'll work on the technology behind healthcare decision intelligence. Whether you're advancing clinical content accuracy, supporting enterprise IT systems or delivering frontline technical support, your work reaches the health plans covering more than half the U.S. population.

How we work in the Philippines

  • High Engagement

    Our teams take ownership, solve complex challenges, and continuously grow in their roles.

  • Global Collaboration

    Seamless coordination with colleagues across Lyric to move shared goals forward, from platform development to healthcare decision intelligence.

  • Technical Excellence

    From service desk analysts to systems administrators, our IT professionals in the Philippines keep Lyric's infrastructure secure and running.

  • Clinical Innovation

    Medical content analysts and payment accuracy advisors bring precision to healthcare decision intelligence, working closely with U.S.-based clients and clinical teams across Lyric.

Our Benefits

We invest in our people

Healthcare, fair pay, and real time off. With those covered, you can focus your full attention on innovation and creativity in your work.

  • Comprehensive health coverage

    Coverage for you and your eligible dependents, with access to quality healthcare for your whole family.

  • Flexible medical reimbursement

    We reimburse out-of-pocket healthcare costs, giving your flexibility in how you manage your health.

  • Fitness and wellness support

    Resources and reimbursement opportunities that empower you to prioritize your physical, mental, and overall wellbeing.

  • Family-building and maternity support

    Meaningful support for you through important life stages, including family planning, pregnancy, parenthood, and growing families.

  • Time off and mental health leave

    Comprehensive leave benefits support rest, recovery, personal commitments, and overall wellbeing, including dedicated mental health leave.

  • Financial protection and future security

    Retirement, life insurance, accident coverage, and employee assistance resources that help you plan for the future and navigate life’s uncertainties.

      Hear from our leaders

      Frequently Asked Questions

      What does Lyric do in the Philippines?

      Lyric's Philippines office plays a critical role in delivering healthcare technology, shared services and IT support services across the organization. The team is composed of specialized professionals who contribute to clinical content innovation, business excellence and technical infrastructure support.

      What are working hours at Lyric in the Philippines?

      Lyric Philippines operates on a shift-based schedule, with most roles aligned to evening or night shifts to support our global teams and clients. While this means working outside traditional daytime hours, it also offers unique advantages, like working closely with international colleagues and contributing to real-time impact across borders. You'll also be exposed to global operations and cross-functional teams.

      Is remote or hybrid work available for Philippines-based employees?

      Yes, work arrangements at Lyric Philippines vary depending on the role. We offer a mix of remote and hybrid setups to best support our teams and business needs:

      Remote: Some roles are fully remote, allowing you to work from the comfort of your home.

      Hybrid: Other roles follow a hybrid schedule, combining office collaboration with remote flexibility.

      What is employee retention like in the Philippines office?

      Lyric Philippines is proud to have a consistently low attrition rate, reflecting our strong culture of engagement, purpose and support. Our teams stay because they feel valued, empowered and connected both locally and globally. With meaningful work, collaborative leadership and competitive benefits, Lyric Philippines offers a workplace where people grow and thrive for the long term.