Lyric Earns 2025 Candidate Experience Award for Excellence in People-First Hiring
Philadelphia, PA — October 28, 2025—Lyric, a global AI-first healthcare technology leader, has been recognized as a 2025 Candidate Experience (CandE) Award winner, the gold standard in excellence for candidate experience. The award celebrates organizations that demonstrate industry-leading transparency, communication, and fairness throughout every stage of the hiring journey.
“This recognition is deeply meaningful because it validates our belief that every candidate interaction shapes our brand, culture, and long-term success,” said Raj Ronanki, Chief Executive Officer of Lyric. “We are committed to ensuring every applicant—whether hired or not—feels respected, heard, and inspired to re-engage with Lyric. People-first processes are not only the right thing to do—they drive better business results.”
Now in its 14th year, the CandE Awards are the world’s most trusted benchmark for candidate experience research, evaluating more than 2,000 companies and surveying over 1.9 million candidates globally. Lyric was among just 66 global winners in 2025, recognized for setting a new bar in how organizations engage, inform, and empower candidates.
The award reflects Lyric’s ongoing investment in real-time candidate feedback systems, AI-enhanced communication tools, and structured, people-first hiring processes. By combining empathy with technology, Lyric ensures timely feedback, transparent communication, and consistent experiences for every applicant.
Delivering Measurable Business Impact
Lyric’s approach has produced tangible outcomes, including:
50% increase in qualified applicants
300% increase in employee referrals
28% lower turnover through stronger employer brand engagement
These results highlight how exceptional candidate experiences not only enhance recruitment outcomes but also strengthen long-term business growth.
“Winning the CandE Award is more than recognition—it’s proof that our focus on fairness, communication, and human connection builds lasting relationships and brand trust across the world,” said Michele Debban, Lyric’s Director of Talent Acquisition.
About the Candidate Experience (CandE) Awards
The Candidate Experience Awards, powered by the Talent Board, are the global benchmark for excellence in candidate experience. Each year, the program evaluates thousands of employers using statistically significant candidate feedback to identify the world’s top performers in hiring transparency, communication, and fairness.
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About Lyric
Lyric is an AI-first platform-based healthcare technology company, committed to simplifying the business of care by preventing inaccurate payments and reducing overall waste in the healthcare ecosystem, enabling more efficient use of resources to reduce cost of care that benefits payers, providers, and patients. Lyric, formerly ClaimsXten, is a market leader with 35 years of pre-pay editing expertise, dedicated teams, and top technology. Lyric is proud to be 2025 Best in KLAS for Pre-payment Accuracy and Integrity and is HI-TRUST and SOC2 certified.
